I rented a 2 bed house for 5 years. In that time, I had a leak from the bath, and ceiling collapsed . The toilet also leaked. That was the bad part. The good part is contractors came out very quickly and sorted it all out. That is what a good landlord should do, and they delivered. All the staff , from the moment i picked up the keys, untill the end of my tenancy, have been helpful and friendly. I had visits from Tracey to check on the house. Always pleasant and fair. I would go with the Ptoperty Centre again if the need arises.