Hi Sammy, Thank you so much for taking the time to share such a thoughtful and detailed review — it really means a lot to us. It’s especially rewarding to hear this from someone who has worked in the property industry and truly understands the complexities and pressures that come with the process. Stef will be absolutely thrilled to know that her efforts and approach made such a strong impression. We're firm believers that selling or buying a home doesn’t have to be overwhelming, and we’re proud to hear that your experience with us felt smooth and stress-free. The fact that you’d recommend us so highly — knowing what goes on behind the scenes — is one of the best compliments we could ask for. We’re all delighted to have been able to support you and will be sure to pass on your kind words to the wider team. Wishing you all the very best moving forward, and please know you’re always welcome if we can help again in the future. Warm regards, The Belvoir Gloucester Team