Hi Samantha, Thank you so much for your lovely review and for taking the time to share your kind words! We're absolutely thrilled to hear that Stef has made such a positive impression and has been able to support you so effectively throughout your home-buying journey so far. From arranging that next-day viewing to providing friendly, attentive service every step of the way, Stef truly goes above and beyond—and it means the world to see her efforts recognised. It’s wonderful to know you’ve felt supported and reassured during what can be a very exciting yet sometimes stressful time. Even though you're not quite over the line yet, please rest assured that Stef—and the whole team—will continue to be there whenever you need us, right up to completion and beyond. We're committed to making sure everything goes as smoothly as possible for you. Thanks again for your trust and thoughtful feedback—it really makes our day! Warmest regards, The Belvoir Gloucester Team