They let me a property that was currently in the process of being repossessed because the landlord was not paying her mortgage and then try to get me to stay while they battle it in the courts. They will give the key to your property to a contractor without telling you, who will then enter your property while you are asleep instead of arriving at the agreed time because he, and I quote “Thought I’d chance it”. But Northwood said he was a friend so it’s okay right? Avoid this letting agency like covid 19.