Excellent customer service. Thank you!
Thank you so much for supporting my mother in tricky process of moving from our family home of many years to a smaller property in central Gerrards Cross. Lizzie in particular went above and beyond at every stage of the process and was both patient, knowledgable and extremely kind. Communication was excellent through out. We are so grateful that our Mum has now successfully moved into her new home.
All staff were efficient, helpful and courteous and kept us informed at each stage of the selling process. This made the whole process much less stressful and there was much laughter to diffuse any tension. I would recommend them
Used for the marketing and management of our rental property. We have used Frosts for a number of years when service has been variable. However, for the latest letting we were kept informed and updated regularly about viewings and feedback. We have had issues with the outgoing tenants but the problems have been addressed and we have felt supported as Landlords.PositiveResponsiveness, Professionalism
We recently sold our house (Morten Wood) in Amersham with Frost. I was impressed at the start of the process with the speed in which the details of the house were ready to go to market. However when the viewings started it was a bit harder than I had expected to get feedback on how the viewings had gone. Most of the time we had to do the chasing for that. Having said that, once the house was sold and our chain was in place, I honestly believe the only thing that held it together was Andrew Holdsworth at Frost. He did a superb job of finding information from all parties in the chain way before any other agent had. His local knowledge and relationship with clients and other agents around Amersham was second to none. He did a great job. I would use Frost in Amersham again.
Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus Great contact from start to finish !!! Would definetly use again
I had a very disappointing experience with Frost Partnership in Gerrards Cross. I found a property I was interested in and initially made a lower offer, which was refused. After considering the situation, I increased my bid, and was told by their agent, Sonia Chin See, that the seller would accept a higher but reasonable amount. However, when I later submitted a slightly increased offer, Sonia told me it would most likely be refused and then denied ever stating that the seller would accept the previous figure. This was a blatant lie, as she had clearly informed me earlier that the seller was open to it. Throughout the process, I found Sonia to be arrogant, unfriendly, and even aggressive, making communication unnecessarily difficult. To add to the frustration, by the end of the week, she claimed that the seller no longer wanted to sell the property, which seemed very suspicious. I believe there is a possibility that she was not accurately conveying my offers to the seller, which raises serious concerns about the professionalism and integrity of the service I received. Overall, it was an extremely unprofessional experience, and I would not recommend dealing with Frost Partnership if you're looking for transparency and honest communication.
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE, South East, UK, SL9
Website:
http://www.frostweb.co.uk/Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
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