As the owner of the house R Bhasker bought below, I feel it's only fair to say my opinion of Neil King and his team is the absolute opposite. They have been professional, straightforward, proactive, and fair throughout. I have known them for years; I have used them both as a buyer and as a seller; and I would not hesitate to recommend them. In my experience they operate with great integrity in an industry where trust is at a premium. And I can see my experience is echoed in most of the other reviews. Lastly, my own opinion on the survey is that it was perfectly normal for a house of this age and type. Any issues with vermin were common, localised, minor, and dealt with quickly.