Ally Wallman, the Forest Hill Branch Manager, came to value my two-bed garden flat in SE27, and I couldn’t have asked for a better experience. From the start, communication was easy and clear—Ally responded quickly to my initial call and followed up with all the information I needed by email. She was punctual, friendly, and an absolute pleasure to meet during the valuation. I really appreciated the time she took to get to know both me and the property, and her professional yet approachable manner made the whole process feel effortless. I’d happily recommend Ally to anyone looking for a knowledgeable and personable estate agent in the area!