Avoid at all costs. Single worst agents I have experienced in London and I thought I had seen bad professionals previously. We should have known from day 1 when we moved into a property where previous tenants were told they had to move out the following week - Daisy Lets had messed up the dates in communication. They charged us hundreds of pounds of illegal fees for changes in the contracts (legally capped at £50 for tenants). I would raise a complaint with the property ombudsman now we've moved out but actually can't find them listed there..?! The dodginess is endless. Wasted so many hours trying to communicate with them and ended up moving out of a house that was perfectly fine simply because none of us wanted to continue dealing with the estate agents.
5 London Road, Forest Hill, SE23 3TW, UK
Northwood Forest Hill is the award-winning local franchise of the Northwood Group. Northwood Forest Hill have won the Best Agent Award for customer service in SE23 every year since 2022, including Gold for all of London in 2023 and Silver in 2024. As part of the Northwood Group (winner of the best agency in the country for many years), we pride ourselves on excellent customer service, clear and honest communication, and accurate valuations. Famous for our unique Guaranteed Rent service, we also offer all traditional lettings services from Tenant Find to Full Management. We are also very active with property sales, helping our clients achieve a smooth sale at the best price.
Director