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Northwood - Forest Hill

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Northwood - Forest Hill

A selection of reviews/testimonials by highest rating
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1.00 /5

Not serious about getting houses off the market. I had received an email after enquiring about a viewing. I received a second email cancelling the first date I was meant to attend. Viewing was rescheduled 12 days later with time. On the day I had even called to confirm if the agent was still attending or even remembered. Apparently they couldn’t find my name or email when I gave details, screenshots, names, times & dates. Agent still agreed to proceed to meet for viewing but never turned up, I didn’t get a phone call and the office phone was ringing out when I rang. Complete waste of time and travel. Costs.

review by Keenan Linton-Rochester

Reply from agent

We confirmed a viewing for you at 12:00 our agent was at the property by 11:45 am. There are no emails, missed calls or correspondence from you stating you are waiting outside. We also had our agent waiting outside for viewers still with no sign of you attending your appointment. Despite you having our email address and Buisness numbers. Wish you all the best with your search.

Contact details

Sales Phone:

02082999035

Opening hours

Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 14:00

Address

5 London Road, Forest Hill, SE23 3TW, UK

About

Website:

https://www.northwooduk.com/forest-hill-estate-agents/

Northwood Forest Hill is the award-winning local franchise of the Northwood Group. Northwood Forest Hill have won the Best Agent Award for customer service in SE23 every year since 2022, including Gold for all of London in 2023 and Silver in 2024. As part of the Northwood Group (winner of the best agency in the country for many years), we pride ourselves on excellent customer service, clear and honest communication, and accurate valuations. Famous for our unique Guaranteed Rent service, we also offer all traditional lettings services from Tenant Find to Full Management. We are also very active with property sales, helping our clients achieve a smooth sale at the best price.

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