We had an extremely disappointing and frustrating experience renting through Country Properties. The house we rented was in an unacceptable condition – it was full of mould, which posed serious health concerns and made living there deeply unpleasant. Despite raising these issues, no real help or support was offered. We spent a significant amount of our own money trying to make the place liveable, which should never have been necessary in a properly maintained rental property. What made the situation worse was the attitude of some of the staff. We were met with condescension and rudeness when we sought assistance. We eventually refused to deal with certain individuals due to their dismissive and unhelpful manner. This experience has left us deeply disappointed with how little regard was shown for our wellbeing as tenants. We would not recommend renting through Country Properties based on how we were treated.