Hi Joanne, Thank you so much for your lovely review and for choosing to stay with us over the Bank Holiday weekend. We are really pleased to hear you enjoyed the apartment and found it clean, comfortable and well equipped. We completely understand your first impression of the location, but we are glad the apartment itself turned things around once you stepped inside 😊 Thank you as well for the helpful feedback regarding the bedside tables, lamps, placemats and the front door. We genuinely appreciate guests taking the time to mention the smaller details as it helps us improve the experience for future stays, and we will certainly look into these. It is great to hear you enjoyed the value for money and the location close to the beach, park and shops. We would love to welcome you back again in the future and hopefully earn that extra star next time ⭐ Kind Regards Harris & Co

Hi Alan, Thank you for your lovely review. We’re so pleased you had an enjoyable stay at Kittiwake and found the apartment warm, cosy and comfortable, despite the British weather doing its usual thing! 😄 It sounds like you fully embraced the car-free holiday too, bonus points for becoming honorary tram experts for the week! We’re thrilled you had such a great stay, although we have to ask... what do we need to do for that elusive 5th star, arrange some sunshine on demand? 😉☀️ We’d genuinely love to welcome you back and hopefully earn it next time! Kind Regards, Harris & Co

Hi Helly, Thank you for your lovely review. We’re so pleased you enjoyed the house and the location, being close to the shops always makes life easier, especially when the snack cupboard mysteriously empties itself on holiday! We hope you had a fantastic week away and would love to welcome you back again soon. Kind Regards, Harris & Co

Thank you, William, for your 4⭐ review. If there’s anything we could have done to make your experience a 5⭐ one, we’d really love to hear your feedback. It helps us keep improving. Kind Regards, Harris & Co

Thank you for your review, Suzanne 😊 We are glad to hear you enjoyed a good week overall, and we appreciate your understanding while the initial issues were resolved. Our team attended promptly, and we were pleased to offer a complimentary upgrade to ensure you were comfortable for the remainder of your stay. Thank you for highlighting how this was handled, and we hope to have the opportunity to welcome you back again in the future. Kind Regards, Harris & Co

Hi Joanne, Thank you so much for your lovely review, we are really pleased you and the family enjoyed your stay. It sounds like the games room and the special bedroom were a hit, which always makes us smile 😊 We completely agree with you regarding the outside space. We have already spoken to the owner and they are planning a full refresh of the back area. In fact, it should have been completed recently, however the wonderful British weather had other ideas, so it had to be delayed. Fingers crossed for a clear spell so we can get it done and secure that 5 star rating next time 😉 Kind Regards, Harris & Co

Hi Abbas, Thank you so much for your kind feedback. We're thrilled to hear that the viewing appointments were well-organized and that you found a suitable tenant. It’s wonderful to know Lewis provided a great experience—he takes pride in being responsive and helpful! Kind Regards Harris & Co