If you want the personal approach when renting, go to LK Lettings. As a tenant, you can be made to feel like you are 2nd to landlords but not with this team. There were a couple of challenges along the way (as there always is when moving!) but Alex and the team went the extra mile to fix everything. My only concern is I was received calls in the evenings and weekends making me wonder if they ever take any time off! Highly recommended as a tenant.