I am a first time buyer and have found the whole flat buying process quite daunting. From the start Richard James Estate Agents have been helpful, from the first viewing and then quickly arranging a second viewing when I asked. There has been times when the process has been stressful but Richard James have always been quick to reply to my emails. Jade has been my point of contact and has been brilliant at chasing up Solicitors, keeping me informed of progress and generally making the whole thing less stressful.