Although I didn't end up going for a property listed by Richard James, Hugh was extremely helpful and friendly through all contact which is great for a first time buyer like myself. I'd recommend giving them a call to get registered with them even if you don't find a property you specifically like listed by them, as he's bound to find something meeting the criteria (the last few properties I viewed with him I hadn't even seen on rightmove before). A big thanks Hugh and anyone else I spoke to!