We have sold our house with Richard James and the whole chain has been very difficult to set up. The service has been excellent, the staff very welcoming. It took less than a week to Hugh and his team to find a buyer. The sale team in Swindon (Hayley, Sam) is also super efficient, gives regular updates, even if nothing major has happened. We really had the feeling that our case was important and dealt with. So sum up this review in 3 words, that'd be: "Thank you all"