AVOID AVOID AVOID When other estate agencies laugh at how terrible this company is and their reputation when you deal with others, it says a lot. We had a lady that's basically would have been more use if she wasn't there; as at least we would of had someone else deal with us (not sure tisbwouodhave helped either though) Repeated phone calls made to the office and our aparantly qualified letting negotiator, as we never got told any information and when we were it would be wrong. Promised callbacks more than 6 times and never materialised. No communication between staff so no one knows anything to help. Incorrect information about the property from what costs there was, to basics such as how many vehicles you could have in which place, does it pay council tax, do they even have the key to the shed? Where is my lettings agent to come let us view as they are over half and hour late...... Always using "could" and "maybe", never yes and no to make answers official when enquiring about the property which means nothing is guaranteed. The tenancy agreement is clearly a standard download from somewhere with sections that are so pathetically over the top you would not ever want to risk even entering your property, literally everything is charges me to you even if it's not your fault. They subcontract the referencing out to RENT4SURE who repeatedidly refused to use any information given for the reference, yet did not inform us so just left it. The absolute moron from Rent4sure rung the ACTUAL reference to tell them they couldn't get hold of THR REFERENCE as the number was invalid so wanted their email to contact them....then declined the email as wasn't valid but didn't tell the reference or me. Absolutely disgusting. I asked for an email address from the estate agency to complain and what a surprise I didn't get it. Please spend your hard earned money elsewhere and not with beligerant idiots who couldn't care less how they act in regards to yourself or your tenancy agreement. AVOID AVOID AVOID