LHW stands for Lack of communication, High prices for low services and a history in trying to “extort” highest price. Many times I found myself prompt emails asking to pay double amount of my rent, being labeled as a rent arrears, simply due to their lack of professionalism and without their proof check. I really didn’t want to be another one to review this agency with the lowest rate possible, but they are making all they can to earn this one star. Not to mention weeks long waiting time for emails to be replied, poor maintenance solution for the house (we have been fighting with a hazardous mound problem for months before the agency sent one person to look at it and not taking any action; we moved in our house that was left in poor cleaning condition and with failing electrical appliance.) and as a cherry on top we have been charged for a bills included plan with fiber network and after 4 months complaining about the internet speed(2mb max) I had to research and prove the availability of the service in the area and only then they admit to have overcharge us but we are still with a frozen refund. HELP YOURSELF AND AVOID A YEAR OF STRUGGLE BY AVOIDING THIS AGENCY.