We are sorry to hear that you were not happy with our service, all applicants are fully qualified before we send them to viewings and we would never intentionally send anyone to a property that we believe is not suitable. Accompanied viewings are optional, we are disappointed that the 15 viewings conducted did not result in an offer. We thank you for your time to review our service, we take service feedback very seriously. We wish you all the best in selling your home.