The team at Eston turned what could have been a stressfull time in to what became a social occasion for my self. Thanks to Johnathan for his valuation advice and to 5 star Helen, her lovely colleagues; Emma and Kirby in the sales department, for their professionalism; kindness; patience and going the extra mile to sort out problems that were not of their making. Warmest of thanks to the human dynamo/tone deaf lady in the lettings department(sorry name gone)who also made the office visits a pleasure.THANK YOU.

My partner and I are first time buyers and were really overwhelmed by the process. Helen and the team helped ease our anxiety and where friendly and helpful throughout the whole process. Nothing was ever too much for them and they went above and beyond for us. Thank you so much Helen and the team for everything

Excellent service from Michael Poole Estate Agents - from the valuation by Jonathan and the follow up to completion from the team in Eston and Redcar. Everyone we dealt with was friendly, polite and helpful. Thank you to all.

Helen from the Eston branch is the estate agent for the house that we are buying. Even though we haven't used Michael Poole as our own choosen estate agents,Helen has gone above and beyond not only with our purchase, but with problems that we have faced with our own solicitors on the sale of our property. Her almost daily phone calls have kept me sane the past few weeks. She's advised, listened to and supported me through the whole process. I cannot thank you enough!

As a first time buyer I was a little unsure and overwhelmed by the whole process, however, Helen and the team at the Eston branch were fantastic. Nothing was too much and communication was great, contacting me and pushing the process along. Would highly recommend and would use them again in the future if I needed to.

Helen, Jonathan and the team at Michael Poole have been absolutely superb throughout the entire process of selling my house. I could not have wished for two more dedicated professionals to guide and advise me. They have been a pillar of support, I would not hesitate in recommending Michael Poole.

I have found all the Michael Poole staff to be very kind, fair & professional at all times. From initial contact, taking photos & throughout the selling process. I dealt with staff from both Redcar & Eston branches. It was a difficult issue to begin with & from the start they were very diplomatic, understanding & respectful. They also communicated with the other party in selling the property and kept them up to date. I’m very appreciative of the advice & support I received- no question /or query was too much trouble. They handled viewings too & kept me in the loop throughout. I wouldn’t hesitate to recommend them & have already done so to friends & colleagues. If I have need of an estate agent in the future I’d use them again in a heartbeat.

From the day we walked into the Office in Eston, Helen and the Team helped, supported and guided us through one of the most stressful times in my Mums life. After spending 52 years in the family home and downsizing to a 2 bed bungalow. Helen not only supported us with the purchase but also chasing solicitors and liaising with vendor to helping to arrange visits for tradesman when the survey came back with unexpected issues with the property. I would just like to thank helen and the team for their support through this tough time, they are a real asset to your company.

Absolutely amazing service from all the Michael poole staff at the Eston branch. We had a lady called Helen helping us to sell our house and we couldn’t be happier with all the support & advice we have received. I am so happy that you moved to the Eston branch and that you were working the day we came in. Would 100% recommend this branch to everyone. Lovely & helpful every step of the way.

I wasn’t dealing with Michael Poole directly but they were agents for the house I was buying. Nothing at all was too much trouble, offered me help and reassurance and kept me in the loop as much as possible from their side. Would not hesitate to use them should I decide to sell my house in the future.