I have found all the Michael Poole staff to be very kind, fair & professional at all times. From initial contact, taking photos & throughout the selling process. I dealt with staff from both Redcar & Eston branches. It was a difficult issue to begin with & from the start they were very diplomatic, understanding & respectful. They also communicated with the other party in selling the property and kept them up to date. I’m very appreciative of the advice & support I received- no question /or query was too much trouble. They handled viewings too & kept me in the loop throughout. I wouldn’t hesitate to recommend them & have already done so to friends & colleagues. If I have need of an estate agent in the future I’d use them again in a heartbeat.