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Curchods Esher

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
23.06.2020

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Reply from agent

Hi Antonietta, we're sorry to read your negative review. Our Walton Lettings team are one of the very best so we will look into this to see what happened. If you can DM us your phone number or email address we will ask the manager to contact you. Kind regards, Rachel

1.00 /5

Lack of communication. So much confusion. Breach of data protection. And charged 12 pound for a minute phone call. Shocking

1.00 /5

My first impressions were not good. When we arrived at the Pride Park office, the receptionist there was on a private call discussing a car accident and left us standing there for 5 minutes while she discussed her courtesy car, the …

1.00 /5

Poor platform, takes too much time, lack of information, lots of problems. I did not like it at all. At least the customer help chat works well.

1.00 /5
08.08.2018

Nothing, we had the rudest most obnoxious estate agent show us (I say show us but he stood down stairs huffing and puffing because we were 10min late, with all the temp traffic lights and road closures) told us he had 6min... 6min to show us a £800,000 house, even though we were massively interested we wouldn’t deal with this company again lol absolute joke.

1.00 /5

I have been using Estate IT (PCHOMES) now for the most part of 2-3 years. When the system works it is pretty good, but when there is an issue or bug and the company are called they claim to make a note of the issue reported and promise to call back. This call back is very rear, if at all,. If the company are chased the staff have no idea what your original complaint was and if you can remember then they normally provide you a work around, very rarely is the issue fixed. Dear Nigel. Respectfully we have spoken to you personally on numerous occasions and you are one of those staff members (that I refer to, but you are not alone) that does not return calls when you promise to call back to resolve an issue. There really is no point in discussing or emailing. I have posted my review. If and when I have a promising experience you can be assured that I will return to this site and give that feedback.

Reply from agent

Hi Harminder I am very sorry to hear you have had a bad experience with us, thank you for taking the time to share it. My name is Nigel Stanley, I am a Director of Estates IT Ltd. I assure you that I take customer satisfaction extremely seriously and that I expect everyone involved to offer a very high standard of service. Please call me directly at your earliest convenience or email cs@estatesit.com. Many thanks

1.00 /5
30.05.2018

Very unhappy with the deal. Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house. We feel cheated !!!

Reply from agent

If agent Kat is honest, she knows that our only requirement to enter was to paint the house, which was not done, it is true that we did not say anything trusting that it would be taken into account, because no, they took our money for painting walls ..…See more

1.00 /5
31.01.2016

Gazumping is alive and well when you buy with Curchods!!

Reply from agent

Hi Kirsty Rumble the vendors then decided to go down the route of wanting to do best and final offers to make it fair to all interested parties. We put the offers (including yours) forward to the vendors in a completely neutral way and they unfortunat…See more

Contact details
Sales Phone:

01372 462000

Opening hours

Unknown

Address

77 High Street, Esher, Surrey, KT10 9QA, South East, UK, KT10

Our estate agents in Esher specialise in the sales of residential properties in Esher and the surrounding villages, including East Molesey, Thames Ditton, Hinchley Wood, Claygate, and Oxshott. With an in-depth understanding of these highly sought-after areas, our team is committed to helping clients find their perfect home, whether you’re a first-time buyer, looking to upsize, or seeking a more tranquil setting. We pride ourselves on offering a personalised approach, guiding you through every step of the buying process with expert advice and local insight to ensure you make an informed and confident decision. Curchods Estate Agents in Esher have been honored with multiple awards over the years, reflecting their commitment to excellence in the property market. Notably, they have secured the Gold Award at the British Property Awards for Esher in both 2023 and 2024. Esher boasts one of the best locations in Surrey, providing the perfect balance of peace and convenience. It offers easy access to London via the A3 and a direct train line to London Waterloo. This makes it an ideal location for commuters who want to enjoy a tranquil, suburban lifestyle without sacrificing proximity to London’s cultural and professional opportunities. Families are drawn to Esher for its outstanding local schools, including Esher Church School, Claremont Fan Court, and the renowned ACS International School. One of Esher’s biggest draws is its natural beauty. The town is surrounded by some of the most scenic countryside in Surrey, including parks, woodlands, and the beautiful Claremont Landscape Garden, which is maintained by the National Trust. Esher Common and its adjoining nature reserves offer ample green spaces for walking, cycling, and enjoying the great outdoors. Our letting agents in Esher specialise in the letting of residential properties in Esher, East Molesey, Thames Ditton, Hinchley Wood, Claygate, Oxshott and the surrounding villages. Whether you’re letting or renting in the local area, Curchods Letting Agents are the experts on your doorstep in Esher. Renting in Esher offers a range of property types, from charming cottages to modern apartments and larger family homes. Whether you’re looking for a one-bedroom flat close to the station or a spacious detached house with a garden, Esher has something to suit all needs. Many rental properties in Esher are housed in period buildings, giving the area a unique, historical feel.

Our team

Joe Dewar

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Trading Standards
onthemarket
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No awards information available