Mostly pleased with the service that was given, we did find that not all points regards the layout etc were not always given when viewing. The people who bought in the end found out things from us that they hadn’t been told about.PositiveQuality, Professionalism

A very professional and attentive service throughout the transaction, exemplary during the marketing of our property although slightly less so during the protracted exchange/completion process, where a little deafness crept in towards our priorities as the client. Overall I would recommend Curchods.PositiveResponsiveness, Professionalism

Gillian was a wonderful help on our property journey to upsize our family home. Extremely knowledgeable of the local area and communication was spot on!PositiveProfessionalism

4.5 stars - wish we’d found them earlier! During our years in Esher, we’d used many of the local agents at some stage (as tenants/landlords/buyers/sellers). We hadn’t gone with Curchods before, but instructed their sales team in autumn 2020 and immediately felt like we’d made the right decision. They were helpful, knowledgeable and gave realistic advice without being pushy. Though we didn’t get quite as much for our property as originally hoped, ultimately they found us a buyer quickly and stayed in regular touch to ensure a smooth transaction (no small feat during lockdown!). I wouldn’t hesitate to recommend them - and if we need an agent in the Esher area again, Curchods will be our first port of call.PositiveProfessionalism

Proactive in letting me know of interest in the area.

4.5 stars - wish we’d found them earlier! During our years in Esher, we’d used many of the local agents at some stage (as tenants/landlords/buyers/sellers). We hadn’t gone with Curchods before, but instructed their sales team in autumn 2020 and immediately felt like we’d made the right decision. They were helpful, knowledgeable and gave realistic advice without being pushy. Though we didn’t get quite as much for our property as originally hoped, ultimately they found us a buyer quickly and stayed in regular touch to ensure a smooth transaction (no small feat during lockdown!). I wouldn’t hesitate to recommend them - and if we need an agent in the Esher area again, Curchods will be our first port of call.

Gillian has been particularly supportive with our search for a new home. She understood from the start what we were looking for and showed us prospective homes with care and consideration.PositiveResponsiveness

I initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems. Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive. ------------------------------------------------------------------------------------------- Initial review: Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.

Pricing to get the deal not the best interest of the client. Business is cut throat ya