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Curchods Esher

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Do not use this estate agent. I was with the Bolton branch, they did well to get volume of viewers however many were not in the market to offer anywhere near the asking price. Mainly however we heard from our viewers that they were not able to contact the estate agent to book a viewing in. Many said they waited weeks. Further to this, when we had viewings they did not follow up, they only did their jobs when we rang up and asked for feedback which prompted them to reach out and gather feedback. When they conducted viewings they did not show every room in our house so didn’t try to sell the property. Buyers were actively asking for our number as they did not want to deal with the estate agents. We even had an offer which we knew about from email, no one from the estate agent followed up to see if we accepted. We had to ring them. Our concerns were voiced numerous times and nothing changed. We needed a quick sale to proceed as we had a property in mind, this did not happen due to their level of service and we have had to take our house off the market. They will sign you up very quickly and smoothly, then their service drops. Avoid this estate agents.

Reply from agent

Hi Edward, we’re sorry to hear that you were disappointed with your experience and that we did not meet your expectations during your time with our Bolton team. We appreciate you taking the time to share your feedback, as this is certainly not the level of service we aim to provide. Communication and proactive follow-up are incredibly important throughout the selling process, so we’re disappointed to read that you felt unsupported and that your concerns were not resolved despite raising them. Following your review, we have investigated the points raised internally. While we understand your frustrations, we can confirm that the offer referenced was followed up with a phone call from our team after the email was sent. However, we appreciate that overall you did not feel the level of communication and service met your expectations. Your comments regarding viewing management, feedback communication and overall progression have been noted and will be reviewed further with the team. We understand how frustrating this experience must have been, particularly when you were hoping to secure a quick sale to progress with another property. We genuinely wish you all the best moving forward and thank you again for your feedback.

Contact details
Sales Phone:

01372 462000

Opening hours

Unknown

Address

77 High Street, Esher, Surrey, KT10 9QA, South East, UK, KT10

Our estate agents in Esher specialise in the sales of residential properties in Esher and the surrounding villages, including East Molesey, Thames Ditton, Hinchley Wood, Claygate, and Oxshott. With an in-depth understanding of these highly sought-after areas, our team is committed to helping clients find their perfect home, whether you’re a first-time buyer, looking to upsize, or seeking a more tranquil setting. We pride ourselves on offering a personalised approach, guiding you through every step of the buying process with expert advice and local insight to ensure you make an informed and confident decision. Curchods Estate Agents in Esher have been honored with multiple awards over the years, reflecting their commitment to excellence in the property market. Notably, they have secured the Gold Award at the British Property Awards for Esher in both 2023 and 2024. Esher boasts one of the best locations in Surrey, providing the perfect balance of peace and convenience. It offers easy access to London via the A3 and a direct train line to London Waterloo. This makes it an ideal location for commuters who want to enjoy a tranquil, suburban lifestyle without sacrificing proximity to London’s cultural and professional opportunities. Families are drawn to Esher for its outstanding local schools, including Esher Church School, Claremont Fan Court, and the renowned ACS International School. One of Esher’s biggest draws is its natural beauty. The town is surrounded by some of the most scenic countryside in Surrey, including parks, woodlands, and the beautiful Claremont Landscape Garden, which is maintained by the National Trust. Esher Common and its adjoining nature reserves offer ample green spaces for walking, cycling, and enjoying the great outdoors. Our letting agents in Esher specialise in the letting of residential properties in Esher, East Molesey, Thames Ditton, Hinchley Wood, Claygate, Oxshott and the surrounding villages. Whether you’re letting or renting in the local area, Curchods Letting Agents are the experts on your doorstep in Esher. Renting in Esher offers a range of property types, from charming cottages to modern apartments and larger family homes. Whether you’re looking for a one-bedroom flat close to the station or a spacious detached house with a garden, Esher has something to suit all needs. Many rental properties in Esher are housed in period buildings, giving the area a unique, historical feel.

Our team

Joe Dewar

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available