Having rented for 10 years this was the worst experience I had encountered (and expensive). The fee's were unjustified and in some cases a literal joke. I had to pay for my wife to be credit checked and referenced.... neither of which happened as she did not work, but was still charged in the region of £200. I could not fault the property, just a shame it was managed by a business which had no concept of customer service and 'tells you' as opposed to works with logic and common sense. For sure the worst estate agents I have dealt with, but in the market you can't choose you agent, you choose the property, just be prepared to pay the price as these guys know how to charge a fee, as well as this if you question anything, don't expect a reasonable response, I was blown away by the aggression, complete lack of common sense and customer service by the agent managing our property.