SIMPLY HORRIFIC. I still doubt the owner is qualified in what they are doing. I never saw my landlady after three years of living at the property, but from conversation she was very rude. After leaving, it took nearly two months to receive back my deposit (which we already had issues with in the first place as they wanted to literally give us nothing back) all because they didn't forward my details to the DPS, it was all unnecessary stress that was not needed and shouldn't have been my job to chase up and call nearly every day.