I have rented from them in past, and they were terrible. They promised a professionaly cleaning of the carpets before we entered the house, however this was done after we were inside for 2 months. When we left they claimed the cleaning on our deposit. On top of that they tried to claim several other issues as if it was our fault. Luckily we found picture of older ads of the flat with the problems already there. I will never buy or rent from them again.

this Estate agent threatened us by sending an evicted letter, now they have regretted it and still don’t want to renew the tenancy agreement. We really need help. Any suggestions? Is this allowed for them to act like this? Where can I rise my issue. I already notified Enfield Council and they said they will take an action against them. The most worst estate agents I’ve ever had.

INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.

AVOID !!!!!!!!!!!!!! Trying to sell my property with them and they are terrible . Do not be fooled by the confident approach . Went with them as they offered lower commission 0.75% compared to competitors and I regret immensely !!!! Lack of experience , no knowledge of area , time wasting viewings just to look good .

These guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.

Absolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.

If you're ever in the position where your agent attempts to sell your house to an un-mortgageable buyer and no one notices until after you have exchanged contracts (on both sides of your chain), you're then involved in months worth of legal issues, King Group WILL try to charge you their commission.. Change your contract wording to state commission becomes payable upon completion, not on exchange of contracts. Even though my contract was amended to state 'no sale, no fee' they are still perusing their fee. I have now had to instruct a solicitor to try and uphold our contract. Formal complaints have been submitted, complaints will also be submitted to The Property Ombudsman and the National Association of Estate Agents.

Just lying thieves, don’t believe a single word they say. People of Waltham Abbey stay safe and strongly avoid.

I don't know how they still operate, all staff are new, no experience, they just waiting for buyer to call asking about my property they had no evidence on trying to sell my property except for sending random emails to everyone on their record on the hope someone will call back, I have passed their office few times and notice they all swinging on their chairs like kings but no one seems making sales calls.