We recently had our property valued by Pat from the Ross on Wye branch and went ahead with the pre-sales process. Halfway through, we decided to stay at our property as some land came up for sale next to the house (which is what we were looking for). Pat and the team were extremely understanding and super supportive. Throughout the process, from valuation to pre sales, the team were always very honest, considerate and patient. We never felt rushed or pressured with anything and they were always willing to listen and give advice at the other end of the phone. Would highly recommend this team if you want to put your house on the market.