I give them ten out of ten. They came and took photos of the property and we had about 14 views booked in the first few days. They phoned me the day before to confirm the appointments.They phoned me with any information they obtained from the solicitors which they thought I would like to here. They chased up the solicitors to keep things moving.I never felt that I was a nuisance and their telephone manner was excellent. I will be pleased to recommend them to my friends in fact anyone who is going to be selling or buying a property.