From the majority of reviews Sellwell has an overwhelmingly good reputation. However both my experiences with them haven't been positive. It's unfortunate that due the monopoly of properties within the Worsley Walkden area they look after we will inevitably be in contact again. Hopefully third times the charm. My experience in 2018 was poor buying my first house. But this time has compelled me to write in about them. I enquired about a property between Christmas and new year. I was assured I'd be sent an email confirming the dates, this didn't happen and it took me ringing them January 3rd (morning of the viewing) to ensure the visit went ahead. The reason I hadn't had the email is the email address wasn't address correct. Within the three calls I've had with Sellwell regarding the property in question, they had to re-enter my details each time. Including name, spelling, and if I was a first time buyer... despite my records being on there previously as they were eventually able to tell me my property at the moment, because I'd bought my current home through them. During the first call they were more bothered about getting my current house on the market than getting me a viewing despite me explaining I didn't need to sell this house to purchase the one in question. Begs the question what the GDPR policy of Sellwell is like? Coming to January 3rd , what I will say is the lady that showed us the property was utterly lovely. No hard sell, no fluffing answers. Just thoroughly professional. We viewed the property at 11:45am and spent 25 minutes looking round. By 12:46 I had a call informing me an offer had been put in. I said I'd like to discuss things with my partner to ensure we'd like to progress as she's 7 months pregnant but we are very keen and would most likely be making an offer and I was assured I'd get the afternoon to think. By 1:29pm the very same day I'd been told the property was off the market. I'd understand if a chain was involved, however the property was vacant. Whilst I appreciate this isn't entirely the estate agents fault the lack of control in regards to the seller and the consultation throughout has been thoroughly disappointing. Twice with Sellwell, twice unhelpful.