100% recommended. I was a tenant at a Umega managed property for a little over two years. They were an absolute joy to work with: professional, reliable, flexible and nice. They always had my back when I needed (and because I travel a lot, I did); they were quick to address any unexpected issues that arose in the flat and were always fair, balanced and good on their word. Special thanks to Isla, who was my property manager for most of this time, and to Erin, who came on board later and brought the same level of excellence.
The letting process from first contact through to getting tenants in the door was a very stress-free and positive experience. Everyone at Umega was exceptionally helpful, communicative and supportive, particularly as I am a first time landlord. I would recommend Umega to any prospective landlords.
I have just let my flat out with Umega and the process was very smooth from start to finish. I found them to be extremely responsive, friendly, and helpful - they get it all right. Nothing is too much trouble for Umega and I would recommend them without hesitation. Umega, thank you so much for all your help so far and I look forward to working with you in the future!
I have found Umega to be both personable and professional. They are very prompt in dealing with issues and work hard to truly fix a problem, rather than slap a bandaid on it. They also obviously value their properties and maintain them well. I always found their team pleasant to talk to and easy to work with. Thank you for a great tenancy experience!
Umega Lettings provides an excellent service that you can really rely on. Any issues are dealt with in a quick and efficient manner. We have a dedicated Relationship Manager, Rebecca who is excellent, always very responsive to queries and gets things done when we have any issues with tenants or properties. Natasha and her team are very helpful when it comes to arranging new tenants - the whole process is very seamless. Finally David, from the maintenance team ensures that any work required on properties is undertaken quickly and effectively. I would highly recommend Umega to Landlords and Tenants alike and it is easy to see why they are an award winning business.
Umega have been great throughout the whole process of finding a new flat, from booking viewings to signing the lease. Both our property manager and letting negotiator have been really easy to get in contact with making things run smoothly. I would highly recommend!
We have been so impressed by Umega. Everything has been very easy and straightforward - really responsive communication and such nice, helpful staff. The letting of our flat has taken place swiftly and without incident, with no trouble to ourselves, and we have no hesitation recommending Umega as a letting agent.
My girlfriend and I have been renting with Umega for ten months now and we could not fault the service we have received from Umega. All staff have been extremely friendly and helpful and have been more than happy to assist us with any quires. Moreover, after renting in Edinburgh for five years and dealing with other letting agencies throughout this time, I can honestly say that Umega are in a whole different league and now, I would only ever rent through Umega. 5* letting agency!
We just rented our flat through Umega, and we are absolutely satisfied by the service. The team is both efficient and friendly, and we were very promptly updated for every development considering our application. The whole process was outstandingly straightforward, turning the usually stressful and competitive event of finding a flat into a smooth and relaxed experience. Our special thanks to Emily and Natasha for their great professionalism. Highly recommended!
Faultlessly professional, efficient and friendly service. Our experience with Umega Lettings has been brilliant. We were kept well up to date at every stage of the process, which itself has been quick, efficient, professional and straightforward. We would definitely recommend anyone to rent from Umega; by far the best letting agent that we have ever encountered. Particular thanks to Emily for her friendliness, warmth, professionalism and efficiency, from the moment we viewed the property onwards.
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3