Our experience with Caroline at Umega Property was extremely poor. For months we were repeatedly misled about timelines and next steps, only to find the information we’d been given was inaccurate. The whole process felt like we were constantly being mucked about. Communication was consistently bad — emails were ignored, updates were unclear, and basic questions went unanswered. When we did receive responses, the tone was often rude and condescending. Overall, the service was highly unprofessional and unnecessarily dragged out for months. What should have been a straightforward process became stressful and frustrating due to misleading information and a complete lack of professionalism.