I'm a landlord living abroad, and have had nightmares with other letting agents - not doing repairs on time and to standard, harassing my tenants, and so on - but Umega have been excellent. I get a detailed statement each month outlining exactly what I'm paying for, and if there's an issue, my rep. Callum is on to it straightaway. I'm confident that my place is in good hands, and more importantly that my tenants are well looked after.