Extremely satisfied with Umega and the way they dealt with me. For last few weeks I've been trying to find new place. Fast forward my wasted time with other Agency - I came across Umega - wow what a difference!!! For first time I actually felt that person who is corresponding with me actually cares about me. Can't remember all the names (Yasemin, Rebecca and few more sorry I've missed your name...) but it was dealt with Extremely high level of customer care, clearly and effectively making this process stressless. Everything went smooth from first application to signing my tenancy agreement. Thank You Umega team - its very refreshing to actually see the level of professionalism your employees deliver. I'm myself in customer focused occupation and I'm thankful for what have you done - not only during assisting me with my requests but also showing me that there are people out there who actually CARE. I will definitely use Umega lettings in future and will recommend your service to everyone. Well done Kind regards, Lukas Wechman