We are currently in the process of renting a flat with Umega and have been really happy with the customer service. Our point of contact has been Rebecca, she has made the process of finding a flat and moving to a different city (Edinburgh) so easy, she is quick to reply to emails and has been so helpful with everything. Honestly can’t say enough as I’m sure I’m not alone in having had difficult times with letting agents. Credit to Umega but also big up to Rebecca, such a legend!