Would never rent with umega no matter how desperate I was for a home.So so unprofessional to deal with, took weeks to get anything sorted/fixed, we lived in our flat a few months before our small bathroom became very damp, we had asked for a fan to be fitted however got an extremely rude response on Xmas eve telling us to just keep the window open and it was our own fault even though the flat had previous damp issues. Also ended up living with no hot water in our bathroom & kitchen taps for over 3 weeks, unhygienic and a nightmare constantly boiling our kettle to wash dishes. At the checkout it was no surprise they were Ruder than ever, we were charged £60 for a heater we didn't use once and a heater cover that seemed to have broke after the checkout, -our fault of course!Useless, rude & untrustworthy Would NEVER rent with them ever again.