My wife and I decided to rent out our flat after moving to a new house. The flat needed extensive renovation including rewiring, decorating and new flooring. In addition we had other work to do to such as upgrading furniture coverings. This took a long time partly because of the amount of work but also because of delays due to Covid. Umega were always there to guide and recommend as well as book appropriate services, we were of course free to go elsewhere if we wished. Natasha looked after us for most of the time with great expertise, never trying to hurry us. The flat was then advertised without delay and we had tenants in place quickly. It is early days but so far everything has gone very smoothly (deposit collected by Umega, first rental payment processed quickly) and we fully expect that to continue.