I found the service we received terrible. Communication was infrequent (it took days to receive email replies), unclear and very unfriendly. We had no awareness of what would happen and when, the process was never explained. I had to phone in to understand what was happening, but phone lines were often busy. Mistakes were made on the forms, even though the correct information had been provided. We felt extremely disappointed by the way we were treated. This all caused us significant stress and anxiety.
Unknown
23 Alva Street, Edinburgh, EH2 4PS, UK, EH2
Website:
http://simpsonmarwick.comSimpson & Marwick are proud to have looked after our clients’ property and legal needs in Scotland for over a century. Despite our longevity, and the insight that brings to supporting clients, we are also focused on a progressive and innovative approach to buying and selling property. Independently compiled and analysed market data also always places us as top performers when it comes to achieving results for clients in terms of price and customer service. Above all, we take great pride in offering clients a deeply personal service, delivered by an experienced and knowledgeable team. We also believe profoundly in teamwork and building long-term meaningful relationships with our clients.