Bad customer service and incompetent - their rental properties are overpriced (obviously). I was paying £750 a month (now being let for £870) to stay at 97 South Gyle Gardens in Edinburgh. The building was more like a drafty caravan and it has a really bad damp problem. It also has rats which chew the waste pipe of the toilet which floods your bathroom creating more smell and damp.. The damp smell ruins all your clothes and belongings as it is near impossible to get rid. The staff are 'mostly' very arrogant useless pepole. Having to deal with the incompetent estate agents and staying in that property was genuinely the worst experience of my life. Please advise void at all costs.