I had a fantastic experience renting a flat through Northwood. Their team, and especially Lena, is exceptionally friendly and impressively responsive, typically getting back to inquiries within the same day. The flat near Stockbridge they helped me find was beautiful and perfectly suited to our needs. One of the standout features of Northwood is their seamless communication with the landlord through the agency. They were always quick to address any concerns or questions, making the rental process smooth and reassuring. Any issues or repairs were handled swiftly. In summary, Northwood is a great renting agency that provides excellent service. If you're looking for a hassle-free and enjoyable renting experience, I highly recommend them. Their friendliness, responsiveness, and efficient communication put them above most other agencies in Edinburgh.