Hello Daniel, We are delighted to know you're so satisfied ;) We thank you from the bottom of our hearts for these compliments !

Hello Yanak, Thank you for taking the time to post your review. Have a good day

Hi Hamish, Thank you for the positive feedback! We're glad to hear you found the information helpful during the open-flat viewing. While open viewings can be a little less personal, we always aim to ensure every attendee leaves with the details they need. If you have any further questions or need anything else, feel free to reach out. All the best, The ELC Sales & Lettings Team

Dear Dominic, Thank you for taking the time to leave us a review, and for your kind words about your overall experience with ELC and Calum’s service in particular — we’re really pleased to hear he was supportive and responsive during both of your tenancies. We’re very sorry to hear about the stress caused by the leak. While, as you rightly noted, it originated from another property and was beyond our control, we absolutely understand how frustrating and disruptive the situation must have been for you. Your feedback is important, and we’re committed to doing everything we can to improve how we support tenants in similar circumstances going forward. We truly appreciate your balanced and honest comments, and we hope to have the opportunity to assist you again in the future. Warm regards, Miles Leslie Managing Director ELC Sales & Lettings

Hi Toosha, Thanks so much for the 5 stars! We really appreciate you taking the time to rate us and are glad you had a positive experience. If there’s ever anything more we can do to support you, just let us know!

Thank you, Sandra, for your review! We appreciate your feedback and are always striving to provide the best service possible. If there's anything we can do to make your experience even better, we'd love to hear your thoughts! Best regards, The ELC Team

Hi Sabhya, Thank you for your review! We appreciate your feedback and are always striving to improve our service. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your thoughts. Feel free to reach out to us directly—we’re always happy to help! Best regards, ELC Sales & Lettings

Thank you for your lovely review, Julie! We're so pleased to hear that you found our agent friendly and professional—it’s exactly the experience we strive to provide. We understand it can feel a bit unusual attending a viewing with others, but we’re glad it worked well for you. While we prioritise email communication to ensure everything is handled efficiently, we do have a phone number you can reach us on at **0131 662 835**. Fingers crossed for your son—this sounds like a perfect first home for him! 😊

Thank you, Ftoon, for your 4-star review! We’re glad to hear you had a positive experience with us. If there’s anything we can do to improve and make your experience even better, please don’t hesitate to let us know. We hope to earn that 5th star in the future!