If I could give 0 stars I would. The condition of the flat at handover was unacceptable, both in terms of cleanliness and condition of inventory. It took 6 weeks to get black mould from the ceiling seen to as Belvoir ignored numerous phone calls and emails. Impossible to get anything done. Staff very rude and Belvoir were ready to take advantage of first time tenants (ie. young students). This experience was clearly not an anomaly. Avoid at all costs.