Belvoir managed 3 of my properties in Edinburgh for over 20 years. I have now moved all three away. Rest assured to all the tenants who have given one star feedback below the experience for the landlord is also not much better. Belvoir are a passive/reactive agent rather than dynamic and proactive. When they moved address 2 years ago I had multiple service providers chasing me for unpaid invoices, one even went legal - all unbeknown to me. I need an agent who proactively goes the extra mile. I should have moved earlier and am so pleased now that I have.