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FW Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

As a fair landlord, I firmly believe it's unnecessary and unjustifiable for this company to charge tenants up to 23% of a month's rent plus VAT for simply nothing. They are not an insurance provider, and their services are identical to those of the DPS adjudicator. Save your money—pay your deposit directly, and you'll be assured of getting it back at the end of your tenancy if you adhere to your contractual obligations. The numerous 5-star reviews are clearly written by agents, which is quite revealing.

Reply from agent

Dear Vida, Thank you for your feedback. We offer the opportunity for tenants to pay a much smaller fee than the 5 week cash deposit, and although this fee is non-refundable, for many tenants it's a better option than having 5 weeks rent of cash locked away. We have numerous positive reviews from tenants here and on Trustpilot. This recent review on Trustpilot gives a flavour of the benefits for tenants: "Great idea, especially with the cost of living crisis. This has really helped my family. The money we’ve saved will go towards hiring a removal van, some much needed new furniture and a takeaway on the night we move in!" Also tenants will have access to our end of tenancy platform where they can negotiate any charges directly with the agent/landlord. In most cases this negotiation is successful and if it's not, we have the adjudication process to fall back on, ensuring that there's a fair outcome. flatfair is a choice, we are here to give tenants the opportunity to choose what is best for them, whether that's our deposit alternative service or the 5 week cash deposit and the regularity with which tenants choose the deposit alternative, is a strong indication of the value our service provides. If you have any questions regarding our service, please reach out to us via support@flatfair.co.uk Best regards, flatfair team

Contact details
Sales Phone:

0330 043 0472

Lettings Phone:

0330 043 0472

Lettings Email:

tim@fwestateagents.com

Opening hours

Unknown

Address

13a High Street, Edenbridge Ashford Rye, TN8 5BW, UK, TN8

About

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Our team

Tim Foulkes

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available