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FW Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Absolute jokers. One of their landlords wanted to charge me to after I moved out to remove a piece of furniture that was left there by the previous tenant. They provided a photo with no time stamp, which was clearly taken before the last tenant (so well over a year ago). The boiler in the flat failed the health and safety inspection and was leaking carbon monoxide yet the landlord has the audacity to charge me to remove a small cabinet that was there long before I moved in. Regardless of what this 'independent' adjudicator says, won't be paying.

Reply from agent

Hi Morgan, Thank you for your feedback. Here at flatfair, we're a neutral party that provides a platform for tenants and landlords to negotiate end of tenancy charges. If you are not able to agree, our adjudication process will ensure that a final decision is made based on the evidence provided by all parties and in line with tenancy law. I haven't been able to locate your specific case but if it's currently in the adjudication process, you can expect that the outcome will be fair and a detailed report will be provided, detailing the considerations that were made, as well as the outcome. If you have any further questions, reach out to us via endoftenancy@flatfair.co.uk Best wishes, Damola Head of Customer Operations

Contact details
Sales Phone:

0330 043 0472

Lettings Phone:

0330 043 0472

Lettings Email:

tim@fwestateagents.com

Opening hours

Unknown

Address

13a High Street, Edenbridge Ashford Rye, TN8 5BW, UK, TN8

About

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Our team

Tim Foulkes

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available