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FW Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had Tony come into our practice to sort out the broadband - a lot of problems occurred but he was great at fixing everything and we eventually got everything working! Tony was amazing - Thank you

Reply from agent

Thank you for the kind words about Tony, we'll be sure to pass this on to him. We're glad he got everything sorted for you, and thanks for taking the time to leave a review.

5.00 /5

I'd been having some difficulties with billing on my account and although various team members had got involved, the situation had dragged on for a while. Bailey listened, spent some time getting to the bottom of things and was able to resolve the situation. She provided excellent customer service in a professional and friendly manner.

Reply from agent

Thank you for sharing this, and glad Bailey was able to get to the bottom of things for you. We'll pass your thanks on to her, really appreciate you taking the time to leave a review.

5.00 /5

I have always found Global 4 to be extremely helpful and professional, dealing with all enquires in a timely and efficient manner. My recent communications and dealings have been with Bailey Snowdon, who has shown tremendous patience in helping me to understand the intricacies of modern communication systems. I believe Bailey to be a tremendous asset for Global 4. Many thanks to both Bailey and the back-office team providing a tremendous service.

Reply from agent

Thank you for your review. We're delighted to hear that you have consistently found our team helpful and professional, and that Bailey has been such a valuable source of support in helping you understand our communication systems. We'll be sure to pass on your thanks to Bailey and the wider team.

5.00 /5

I had the pleasure of dealing with James F and his installer Cameron, and I couldn’t be happier with the service we received. James kept me informed throughout the whole process, was incredibly easy to communicate with, and was always happy to answer any questions I had. Cameron did a fantastic job with the installation, and together they made the whole process completely smooth and stress-free. We’re extremely grateful to them both and would highly recommend James and Cameron to anyone. 5-star service from start to finish!

Reply from agent

Thank you for such a thoughtful and detailed review, Joseph. We're thrilled to hear that James and Cameron delivered such a smooth and well-managed installation from start to finish, and that James kept you informed throughout the process. Feedback of this kind means a great deal to us, and we'll ensure both James and Cameron are recognised for their excellent work.

5.00 /5

Tony was very helpful he even sorted areas that he didn’t know we had an issue with , great service Andy at Steer Prestige Chippenham

Reply from agent

Thank you for your review, Andy. We're delighted to hear that Tony went above and beyond, not only resolving your original query but also identifying additional issues on your behalf. We'll be sure to share your kind words with Tony.

5.00 /5

Excellent hardware support. Received new handset and Abdullah from Global4 Telco Support talked me through the set up. He was polite, patient and very helpful.

Reply from agent

Thank you very much for your review, Sandra. We're pleased to hear that Abdullah provided such a positive experience while supporting you through the setup of your new handset. Patience and clear communication are qualities we value highly in our support team, and we'll ensure your feedback is shared with him.

5.00 /5

Abdullah was a huge help today on the phone and got to the bottom of an issue that had taken out office 2 days!

Reply from agent

Thank you for taking the time to share your experience, Lizzie. We're delighted to hear that Abdullah was able to identify and resolve the issue so efficiently, particularly given the disruption it had caused to your office. Feedback like this means a great deal to us, and we'll be sure to pass your kind comments on to Abdullah.

5.00 /5

Abdullah Allie was very helpful with quick actions solving any issues that we had. Very friendly and knowledgeable

5.00 /5

Absolutely fantastic service, Tony was spot on. Very friendly and extremely knowledgeable. Exactly the service we required at my work place Gemini Bodmin.

Reply from agent

Hi Amy, thank you for the fantastic review! We're really pleased Tony was able to give you the friendly, knowledgeable service you needed at Gemini Bodmin. We'll pass your feedback on to him. Thanks again for choosing us!

5.00 /5

Top notch service. I spoke with Abdullah and he was amazing! He solved all of my issues quickly and was so supportive on the phone. Would highly recommend!

Reply from agent

Thanks so much for the kind words! We'll be sure to pass along your praise to Abdullah, he'll be thrilled to hear it. Glad we could get everything sorted quickly, and we appreciate you taking the time to leave a review.

Contact details
Sales Phone:

0330 043 0472

Lettings Phone:

0330 043 0472

Lettings Email:

tim@fwestateagents.com

Opening hours

Unknown

Address

13a High Street, Edenbridge Ashford Rye, TN8 5BW, UK, TN8

About

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Our team

Tim Foulkes

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available