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FW Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve been really impressed with Gemma and the team at EweMove. They took over the management of my property after a difficult experience with the previous agent, and the difference has been night and day. Gemma is professional, responsive, and communicative throughout the whole process. She has a good understanding of the local market and was able to secure new tenants quickly at a strong rental rate. I also appreciated that the repair costs were kept reasonable and transparent — they didn’t overcharge for works that needed doing. What stood out most was that the team often went above and beyond what I expected from a letting agent. They made the whole transition smooth and hassle-free. I would definitely recommend EweMove to other landlords.

Reply from agent

Thank you so much for taking the time to leave such a thoughtful review, Ralph. We're delighted to hear that your experience with Gemma and the team has been such a positive one, especially after the challenges you faced with your previous managing agent. It's fantastic to know that our responsive communication, local market knowledge and proactive approach helped make the transition smooth and stress-free. Securing quality tenants quickly, achieving the best possible rental value and ensuring maintenance is managed fairly and transparently are all key parts of the service we strive to provide for every landlord. We're passionate about delivering professional property management and lettings services that give landlords complete confidence their investment is in safe hands. Whether it's finding reliable tenants, overseeing property maintenance, staying on top of landlord compliance, or providing expert advice on the Bexley and Dartford rental market, our local team is committed to going the extra mile. Thank you again for your recommendation and for placing your trust in EweMove. We look forward to continuing to support you and your property for many years to come. Best wishes,

5.00 /5

As a landlord, I have been with EweMove since 2021, and over the years I have built a fantastic professional relationship with Emily and Gemma. The whole team is approachable, knowledgeable, and always supportive, making the experience of being a landlord far less stressful than it could be. What I value most is the trust I have in them. I know my property is being looked after properly, and whether it’s tenant matters, maintenance, or compliance, everything is handled efficiently and professionally, giving me a total peace of mind. With the ever-changing legislation and increasing responsibilities placed on landlords, having your property managed by knowledgeable professionals has never been more important. I would not hesitate to recommend EweMove to any landlord looking for a reliable, professional, and personable letting agency. Their service over the years has been exceptional, and I am grateful for the support they continue to provide.

Reply from agent

Thank you so much for your fantastic review and, most importantly, for trusting EweMove with your property since 2021, Nelli. Building long-term relationships with our landlords is something we're incredibly proud of, so it's wonderful to hear how highly you rate the service you've received from Emily, Gemma and the rest of the team. We're delighted that our communication, knowledge and proactive approach have helped make your experience as a landlord as stress-free as possible. As you mentioned, landlord legislation and compliance requirements are constantly evolving, which is why we work hard to ensure every aspect of property management, from tenant communication and maintenance to safety and legal compliance, is handled professionally and efficiently. Our goal is to give landlords complete peace of mind while protecting their investment and providing tenants with a high standard of service. Whether you're looking for fully managed lettings, tenant-find services, or expert advice on letting property in Bexley, Dartford or the surrounding areas, our experienced local team is here to help. Thank you again for your continued support and recommendation. It has been a pleasure working with you over the past few years, and we look forward to continuing to support you and your property portfolio for many years to come. Best wishes,

5.00 /5

Moved to Ewewmove as i was disatisfied with a former managing agent. I have found the team helpful and knowledgeable. Communication is good and always in a friendly and efficient manner.

Reply from agent

Thank you for taking the time to leave us such a positive review, Ian. We're delighted you chose to move to EweMove and that we've been able to provide the level of service you were looking for. It's great to hear that you've found our team helpful, knowledgeable and easy to communicate with. We know how important regular updates and responsive support are, whether you're a landlord or a tenant, so it's fantastic to know our friendly and efficient approach has made a positive difference. We're committed to delivering a personal, professional property management and lettings service that gives our clients complete peace of mind. Whether you need support with property management, letting a property, finding reliable tenants, or expert local property advice in Bexley, Dartford and the surrounding areas, our team is always here to help. Thank you again for your trust and for recommending EweMove. We look forward to continuing to support you for many years to come. Best wishes,

5.00 /5

EweMove are professional, knowledgeable about the market, and always proactive in finding solutions and ensuring compliance requirements are met. They provide comprehensive property management services for landlords, giving peace of mind that properties are well looked after. The branch staff are responsive, supportive, and willing to help with both routine and unexpected issues. I have been very pleased with their service.

Reply from agent

Thanks for sharing this great five star review about the service you received! Best wishes,

5.00 /5

Good longstanding service from EweMove Gemma and Emily are always approachable, helpful and efficient

Reply from agent

Thank you so much for your kind review and for your continued support over the years, Diane. We're delighted to hear that you've been happy with the longstanding service you've received from EweMove. It's great to know that Gemma and Emily have consistently been approachable, helpful and efficient. We pride ourselves on providing a friendly, reliable and professional property management and lettings service to all our landlords and tenants across the area. We’re committed to delivering a high level of service, whether that’s managing properties, supporting landlords with compliance and maintenance, or ensuring tenants receive prompt and professional assistance throughout their tenancy in Bexley, Dartford and the surrounding areas. Thank you again for taking the time to leave your review and for your continued trust in EweMove. We look forward to supporting you for many years to come. Best wishes,

5.00 /5

Always reliable and helpful.

5.00 /5

very helpful and clear training provided by Street

5.00 /5

Friendly, helpful, informative and patient. Thanks Liam

5.00 /5

Whilst the automated AI chat bot is improving day by day and is a great addition to the front line support team, the actual support team are professional, courteous and very helpful in answering my questions and resolving any issues that I have.

5.00 /5

Street system is a fantastic bit of software, which is consistently being improved and ever evolving which I think sets them apart from all other software providers. The support team is fantastic, they are always on hand to help you achieve the outcome needed, or they address this with the software engineers. 10/10 in my opinion!!

Contact details
Sales Phone:

0330 043 0472

Lettings Phone:

0330 043 0472

Lettings Email:

tim@fwestateagents.com

Opening hours

Unknown

Address

13a High Street, Edenbridge Ashford Rye, TN8 5BW, UK, TN8

About

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Our team

Tim Foulkes

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available