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Northwood - Eastbourne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

We are sorry to note you have rated our service as 1-star, but not provided a reason why, or your name. Should you wish to speak to someone regarding any genuine concerns, please contact our office directly.

1.00 /5

Landlords beware don't use Northwood. Our property was returned Trashed, the Tenant was breeding dogs in the House!!! To cap it all Northwood reneged on a hand shake agreement made with Paul Ryder and hid behind legislation so they didn't have to honour deal.

Reply from agent

We are sorry to learn you have not been satisfied with the service you received from Northwood. Northwood is committed to the highest standards of service and compliance. However, we understand that sometimes things can go wrong, and if they do, we are committed to resolving problems with the minimum of inconvenience. If you would like Northwood to investigate your concerns, please contact your Northwood office directly.

1.00 /5

I am so disappointed with their arrogant and threatening behaviour. They took my holding money based on a false allegations but when I clarified then they made another story. Andrew is so rude and disappointing, made me frustrated. Just a warning for everyone wanting to rent, just be extra careful.

Reply from agent

We are sorry to learn you were disappointed with the service you received from Northwood. However, our application process is very clear. We do not accept applications when misleading and/or false information is provided by an applicant. As a professional agent we have an independent complaint procedure should you wish to raise matters with Northwood Eastbourne.

1.00 /5
Reply from agent

Thank you for your feedback although we are sorry you do not seem happy with the service received from Northwood. As you do not appear to be an existing customer of Northwood, please contact us at eastbourne@northwooduk.com if you would like us to look into any concerns you may have.

1.00 /5

Not a place for politeness

Reply from agent

We are sorry to learn you were unhappy with the service received from Northwood. All of our team members are trained in delivering the highest levels of customer service and we apologise if, for whatever reason, our service levels fell short of your expectations. If you would like to provide more details of your experience via eastbourne@northwooduk.com we will of course look into this matter for you.

1.00 /5

Enquire about property but nobody gets back to you after saying you are interested and filling out required form.

Reply from agent

Please accept our apologies if your enquiry has not yet been followed up. The email sent to you on 09/07/21 explains we are dealing with very high levels of enquiries for all of our properties and each enquiry will be booked in order of receipt. If you are interested in any other properties Northwood has to offer, please feel free to contact us.

1.00 /5

Just another Letting Agents whose Landlords openly discriminate against decent people on benefits, people who can easily afford their two bit properties, highly unprofessional business and would certainly not recommend them to anyone wanting to rent with them whatsoever! A crooked and thoroughly detestable industry full of cowboy Agents...

Reply from agent

We are sorry to learn you are unhappy with the service received from Northwood. As a professional company, we operate a complaints procedure, details of which can be found on our website. For the purpose of clarity, we do not discriminate against any applicants regardless of their circumstances. The final decision, when selecting tenants, rests with the landlord.

1.00 /5

Negative. Northwood have behaved appallingly. On a fully managed rent agreement, I find my property trashed. In fact, it's a health hazard! How any company can think it acceptable to treat a customer in this way is beyond my comprehension. My property will cost thousands to put right. I just cannot believe Northwood could had back a property in this condition. Shameful.NegativeResponsiveness, Quality, Professionalism, Value

Reply from agent

David, we are sorry to learn you were unhappy with the service received from Northwood. Please feel free to contact the local Director Paul Ryder if you would like us to look into your situation in more detail,

1.00 /5
15.09.2021

Friendly & efficient staff , always act promptly as request . Will recommend friends to Use Northwood as a renting agent for their property

Contact details
Sales Phone:

01323 744544

Lettings Phone:

01323 744544

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 13:00
Address

81-83 South Street, Eastbourne, BN21 4LR, UK

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Our team

Eastbourne Office

National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure