I first reported a leak from the window in my room back in Feb this year. Since then I have done several reports as keep on getting worse and every time it's raining outside, it will leak through the window. We have chased the agency multiple times as well on the phone and still no solution nor interest on our wellbeing or the state of the property. Not ONCE in 8 months an agent has come to check the leak or sent us an email or a call to explain the reason of the delay and give us an approximate date of when they are going to be able to fix the problem. Every time I'm at work and its raining I pray that the bucket I leave wont overflow and have a pool instead of a room when I return. We have had a two different contractors coming to have a look and giving quotes to the agency but I'm yet to hear back from any of them, I guess they just dont want to spend the money or perhaps they just want us to leave the flat. Honestly avoid them if you can, never seen more disregard for a tenants before, the only thing they are good at is on giving you excuses.
81-83 South Street, Eastbourne, BN21 4LR, UK
Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.