Total disgrace of a company from start to finish! Had to remove our house from there books as they couldn’t sell it sending 1 person to view in 5 weeks! Moved to a different agent who after 10 viewings sold the property within the first week! This lead to what we feel bad blood and unfortunately a house we wanted came up for sale with these guys! We knew it was coming to the market and showed our interest as wanted to view ASAP, we got a virtual viewing where the agent sat talking us through it whilst eating her lunch! We then did a viewing and made an offer of what we was TOLD the value was! this wasn’t enough for the owners so we upped our offer to over the asking price but they was waiting for an out of town buyer to come who had offered the same, Not once was we asked if we wanted to up our offer, just complete rubbish and lies even down to apparently contacting our agent for our chain details (when they was closed) Please choose your agents wisely! Due to this company we have now lost 2 houses