Newton Fallowell deserves more than 5 stars. Zoe and her colleagues in the office were friendly and responded promptly to all of our queries. Was a pleasure to work with them.PositiveResponsiveness, Quality, Professionalism, Value
Newton Fallowell handled our mid-pandemic property sale and purchase with great professionalism. Richard fully explained the fees and service up front, and Zoe and her colleagues in the office were friendly and responded promptly to all of our queries. We're delighted to be in our new property in time for Christmas, and would not hesitate to recommend Newton Fallowell's excellent service to others looking to move home within the area.PositiveResponsiveness, Quality, Professionalism, Value
I really appreciated the service I received from Newton Fallowell. The staff was friendly, attentive without being overbearing and willing to help in a short amount of time.
My move has encountered problems at every turn. Throughout the 8 months Heidi, Jane and then Sue have been unfailingly supportive. Going into the office has always been a pleasure with a welcoming smile and a willingness to listen however busy they were. Thank you for giving me 2 new friends. Judith.
Zoe was wonderful. Concentious, professional and proaactive. She never stopped trying to make the deal on our house happen, even though we hit obstacle after obstacle with the purchaser's lenders. People who go the extra mile are few and far between . Zoe is one of them. - Bill SowerbuttsPositiveResponsiveness, Quality, Professionalism
We received great service from the whole team but Zoe in particular was a pleasure to deal with. Quick responses to our questions and always a call back. Given it was such a busy time to be selling, we were extremely pleased with the service we received.PositiveResponsiveness, Professionalism
We were not at all impressed with the service from this estate agents! Phone calls weren’t returned, updates were slow or non existent! We have since taken our house off the market with them and will be going with another agent! Worst experience of house selling we have ever had!
Awful experience so far in trying to purchase a property with them!! We were interested in two properties that they had advertised and expressed our interest highly. We know it’s a competitive market and understand that things go quickly. We were booked in for viewings and we made them aware that we did not want to lose the houses and that we would be willing to put in an offer prior to viewing so we could be considered and that we are cash buyers, however it was only once I had called up to confirm the viewing that we had been informed that another offer had been accepted! It happened once, which was extremely upsetting but for it to then happen a second time is so disappointing and frustrating. Even when begging for them to put our offer forward just for consideration, the response is the seller has made their decision and do not want to go back on their word! All we wanted was a fair shot and opportunity to purchase the property. Awful experience and highly disappointed!!!